Adam bought a Speed Dial padlock from Masterlock. The product promises to be more secure, and also looks really cool. Someone managed to get through the lock and steal his things. It wasn’t a huge loss, but he wrote to the company to let them know what happened to his lock. Master Lock responded by offering him a free replacement lock.
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above and beyond
MasterLock Replaces Busted Padlock, Secures Customer Loyalty
By 11.12.10
