Greyhound left an 88-year-old woman, along with around 30 other passengers, standing outside a locked bus station on Thanksgiving Day on a trip from Chicago to Detroit. Roxanne, who was one of the abandoned passengers on the sidewalk that morning, says that was just the final insult after an entire day of failure on Greyhound’s part. She sent a complaint to Greyhound’s executives on December 5th, but it was returned. Here is her summary of what happened. [More]
abandoned
Verizon Wireless Roadside Assistance Apologizes For Sucking
By 10.15.08
Earlier this month we shared Jason’s tale of incompetent Verizon Wireless Roadside Assistance—how the operator “helping” him acted like she’d been huffing paint on her break, and eventually just abandoned him with a “Sorry, I can’t help,” left on his voicemail. Verizon saw Jason’s story and contacted him about it. Below is the follow up he sent us yesterday.
Woman Buys House For $1.75 On EBay
By 10.2.08
Joanne Smith from Chicago now owns an abandoned home in Saginaw, Michigan, and she only paid $1.75 for it on eBay. Well, there’s also $850 in “back taxes and yard cleanup cost,” reports MSNBC. Smith says she hasn’t seen the house yet or visited the town, but we’re thinking hello summer home! Or maybe it’s a good place to put the parents when they retire.
Verizon Wireless Roadside Assistance CSR Running On Empty, Just Like Your Vehicle
By 10.2.08
Here are the morals of this story:
Charter Announces It Will Abandon User Tracking
By 6.25.08
Last month we reported on Charter Communications’ plan to start tracking its users internet activity in order to serve more targeted ads. Charter claimed customers could opt-out of the service, but a reader reviewed Charter’s opt-out method and discovered that even if you said no, you would still be tracked. Yesterday Charter announced it was abandoning the program and will not track its customers’ activities after all—at least for the immediate future.
United Customers Abandoned in Wyoming As Plane Leaves Without Them
By 2.20.07
Tears filling his eyes, Roger Barbour watched in disbelief as two United Express jets took off without him just before Christmas at the Cheyenne airport in Wyoming. He wasn’t the only one left behind.
