Retail Services

Morning Deals

By Ben Popken 6.2.08
  • Firestone: $18.99 Oil Change with free tire rotation
  • T-mobile: Nokia 2610 Prepaid Free after rebate
  • Amazon: Led Zeppelin Mothership MP3 album download for $4.99

Highlights From Dealhack

  • Cell Phone Shop: Save an Extra 12% or 20% off Cables, Cases, & Other Mobile Gear
  • Gap Body: Get 25% off Women’s Swimwear
  • Office Depot: Memorex 1080p HD Upscaled DVD Player $20

Highlights From Bargainist

  • Dell Outlet: 15% off refurbished Inspiron 530 desktops
  • Amazon: Summer Blu-ray Blowout: Save up to 50%
  • Cooking.com: Pre-Summer Sale: Save up to 65%
5 Things You Should Never Say While Cellphone Shopping

5 Things You Should Never Say While Cellphone Shopping

By 6.2.08

We get a lot of questions and complaints about the cellphone shopping process, so we thought we’d put together a list of 5 things consumers say to cellphone sales reps that they really should just keep to themselves. Enjoy.

Bank Of America: Let's Charge Three Overdraft Fees To The Account Flush With Cash!

Bank Of America: Let's Charge Three Overdraft Fees To The Account Flush With Cash!

By consumeristcarey 5.31.08

Bank of America charged Jason three overdraft fees for the hell of it, even though his account balance never approached $0. Jason called the bank for an explanation, and was told that due to some mathematical wormhole controlled exclusively by Bank of America, he now owed $105. Tired of the bank’s nonsensical jibber-jabber, Jason printed out his statement and headed to the local branch…

Dell Reduces Instant Discount By $200 Somewhere Between Shopping Cart And Order Confirmation

Dell Reduces Instant Discount By $200 Somewhere Between Shopping Cart And Order Confirmation

By cwalters 5.30.08

Before we get to the typical bad-company shenanigans—in this case, Dell’s $599 discount mysteriously shrank to $400 between when he placed it in his shopping cart and when he reached the confirmation screen—we want to share this bit of ridiculousness. Dell’s CSR Vanessa gives us the scoop on Dell’s sophisticated order fulfillment system:

Morning Deals

By Ben Popken 5.30.08
  • GraveyardMall: The Fresh Box: Automatic Vacuum Seal Food Storage and Marinater for $7.99
  • Walgreens: Printable $10 off $30 Coupon – 5/30/08 only
  • Lowe’s: Free Tools by mail when you purchase $50 in Gift Cards

Highlights From Dealhack

  • Skechers: $15 off Footware & Apparel Orders with Coupon
  • Philips Outlet: Philips DVD, DivX, & iPod Theater System $120 Shipped
  • Amazon: Save an Extra $10 off Victorinox Swiss Army Knives
Sears Loses $56 Million In The First Quarter, Experts Say Kmart May Have To Go

Sears Loses $56 Million In The First Quarter, Experts Say Kmart May Have To Go

By 5.29.08

Bad news for Sears Holdings — the parent company of Sears and Kmart lost $56 million in the first quarter, and some experts are saying that boss Eddie Lampert may have to face up to the fact that Kmart needs to close.

As Food Costs Rise, People Are Buying More Ramen and…Spam?

As Food Costs Rise, People Are Buying More Ramen and…Spam?

By 5.29.08

The Associated Press is saying that rising food costs are driving people to buy more Spam, despite the fact that the Spam itself is more expensive. Are you really doing this?

Sam's Click 'n' Pull Is Lame 'n' Broken

Sam's Click 'n' Pull Is Lame 'n' Broken

By cwalters 5.29.08

Will in Georgia thought he’d try to take advantage of the Click ‘n’ Pull program offered by Sam’s Club—you make your shopping list ahead of time (the “click” part) and the store pulls it all for you and calls you when it’s ready to pick up. Based on Will’s experiences so far, the program isn’t quite ready for Georgians.

Get 5% (Or More) Off Anything Anything At Amazon

Get 5% (Or More) Off Anything Anything At Amazon

By Ben Popken 5.29.08

ProBargainHunter tells us how to snag 5-15% in extra savings on Amazon by tweaking the “Quick Picks” function.

Another EECB Scores Direct Hit On Best Buy And HSBC, Saves You $180

Another EECB Scores Direct Hit On Best Buy And HSBC, Saves You $180

By 5.29.08

EECBs are scoring direct hits on HSBC and Best Buy. Reader Chad was having the same problem with his Best Buy credit card that reader Jason wrote in about. After he saw Jason’s successful EECB he launched one of his own. Reade Chad’s letter and Best Buy’s response inside.

Morning Deals

By Ben Popken 5.29.08
  • Sharp: AQUOS Special Savings up to 50% off (NJ,IL, CA pickup only)
  • Amazon: Leatherman Skeletool CX Multitool for $64 + free shipping
  • Woot: Razer Diamondback 3G Gaming Mouse for $24.99

Highlights From Dealhack

  • Discovery Store: Free Two Bonus DVD Sets with Planet Earth 5-Disc Set
  • B&H Photo: Canon Mini DV Digital Camcorder only $149 Shipped
  • Skype: Save an Extra One-Third off Unlimited Calling Plans
America's Most And Least Admired Products And Services: Budweiser Is Good, Coors Is Not

America's Most And Least Admired Products And Services: Budweiser Is Good, Coors Is Not

By 5.28.08

Each year Fortune magazine does a survey to determine America’s most admired companies. We took a look at their data and found the top 10 most admired companies for the quality of their products and services. We also found the least admired.

By cwalters 5.28.08

../../../..//2008/05/28/the-supreme-court-rejected/

The Supreme Court rejected T-Mobile’s appeal in 3 cases yesterday, which means an earlier federal ruling that says states “can refuse to enforce arbitration clauses if they include bans on class actions” will stand. Now T-Mobile has to go back to state courts to deal with the class action lawsuits against it. [Associated Press]

UPDATE: Sears Changes Its Mind About The Definition Of "All"

UPDATE: Sears Changes Its Mind About The Definition Of "All"

By JaySlatkin 5.28.08

If you read our story from this morning “Sears Kicks Off Holiday Weekend With False Advertising” you should remember Nazar who couldn’t get the advertised discount on his garage storage. He wrote to us with the following update:

Updated: Reach Verizon Wireless Executive Customer Service

Updated: Reach Verizon Wireless Executive Customer Service

By Ben Popken 5.28.08

Here are a several direct lines for Verizon Wireless executive customer service reps, good for when lower level customer service reps and their supervisors fail you. These are the folks imbued with godly powers to fix customer service problems at all levels. It’s like playing Super Mario Brothers using Game Shark.

Home Depot Shareholders Ask For Better Customer Service

Home Depot Shareholders Ask For Better Customer Service

By 5.28.08

Home Depot’s shareholder’s meeting was filled with investors requesting that the big orange home improvement giant improve its notoriously crappy customer service. Suggestions included improving employee pay to lure back quality workers who defected to Lowe’s, and hiring more “aprons.”

Dear Home Depot: I Do Not Want To Hear About Your Special Promotion For Home Owners

Dear Home Depot: I Do Not Want To Hear About Your Special Promotion For Home Owners

By 5.28.08

Reader G writes in to let Home Depot know that he’s really, really tired of hearing about their “special promotion for home owners” while he’s trying to shop.

Sears Kicks Off Holiday Weekend With False Advertising

Sears Kicks Off Holiday Weekend With False Advertising

By JaySlatkin 5.28.08

Like many consumers, reader Nazar hoped to get in on some money saving deals over the holiday weekend. He spotted this advertisement (pictured above) in the Sunday paper for Sears, which clearly reads “ALL Garage storage on sale, 50% off – excludes closeouts.” Nazar headed down to Sears and picked out a garage storage unit, (not on closeout) but at checkout the Sears manager refused to give him 50% off citing that the sale was for the pictured unit only. Nazar’s letter and our advice, inside…

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