A properly functioning power cord is essential for giving life to electronics. That’s certainly the case for Microsoft’s Surface Pro tablets, except the cord that came with the device can overheat, leading the company to issue a recall and supply owners with new chargers.
ZDNet reports that Microsoft will voluntarily recall AC power cords for older-model Surface Pro, Surface Pro 2, and Surface Pro 3 tablets sold in the U.S. and Canada before March 2015.
“As a result of damage caused by AC power cords being wound too tightly, twisted or pinched over an extended period of time, a very small proportion of Surface Pro customers have reported issues with their AC power cord,” a spokesperson for the company said. “We will be releasing details of how customers can obtain a free replacement cable shortly.”
The company says that more information on the recall will be released on its website “shortly.”
The worldwide recall will apply to the same Surface Pro models sold before July 2015 in Europe, ZDNet reports.