US Airways, American Airlines Set Deadline For Merging Booking Systems Image courtesy of (meg)
“On Oct. 17, we are going to be one airline for our customers,” announced Maya Leibman, American’s chief information officer, according to the Philadelphia Inquirer. “There’s nothing for customers to do; they don’t need to call reservations.”
The process will actually begin on July 18, when American’s reservation system will begin handling all reservations for travel scheduled for Oct. 17 or later.
The Inquirer reports that passengers who already have reservations for travel after Oct. 17 will receive an e-mail giving them a heads-up about their rebranded flight.
When the full switch flips in October, US Airways’ website will redirect to AA.com. By then, the airline hopes to have all of US Airways’ gates and related signage updated to American’s designs.
What won’t be completely changed by that point is the paint job on US Airways’ jets. The airline says they won’t finished redoing the entire fleet until some point in 2016.
The good news for frequent US Air flyers is that the merger won’t impact the current departure times and flight schedules.
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