We’re hearing lots of complaints about the website for electronics retailer Best Buy being down, and multiple news outlets are confirming that BestBuy.com is unresponsive nationwide.

Current visitors to the site either get nothing or a message reading ““We’re sorry. BestBuy.com is currently unavailable. Check back soon.”

Some people are finally getting through as of 11:20 a.m., but even an hour or two of downtime on Black Friday is not a good sign for a company that desperately needs to beat Amazon and other online retailers that are quickly eating away at its market share.

The company has not issued any formal statement and isn’t responding to complaints via its social media sites.

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