Over on the Reddit thread, users on a wide variety of wireless devices say their T-Mo data will suddenly stop working, forcing them to toggle Airplane mode on/off or restart their phones to obtain a working connection.
TmoNews’s Cam Bunton suggests the following band-aid solutions:
• Toggle Airplane Mode off/on: The easiest way to try to reset your connection to the T-Mo network.
• Reboot your phone: Like many electronic devices, phones sometimes just need to be rebooted to get working again.
• Call Customer Service: They may be able to tell you if there is a problem with your account or a known connection issue in your area.
• Request a “Cancel Location”: This is when T-Mo Customer Service disconnects and reconnects your handset from the tower. Some users have mentioned this resolved their problems.