Mark bought the new Star Wars trilogy Blu-Ray set from Best Buy on release day, but wasn’t aware that it came with some secret double features. Like doubling as a clipboard. A clipboard that Best Buy employees can commandeer at any time after purchase.
Like many other Star Wars fans, I had purchased the Star Wars Blu-ray trilogy sets when they were released on September 16th. While most of my experiences with Best Buy had been positive, I had the unfortunate experience of dealing with one of the worst employees that anyone could ever experience.
After picking up the Star Wars Blu-ray set, I proceeded to walk my way through this long maze that Best Buy has set up, that leads to their register checkout. Well, this employee had to be new because he decided to leave his register and approach me before I even made it to the end of this maze.
This was when things took a turn for the worst.
First, he stops me before I made it to the end of the aisle and then reached for the Blu-ray set that I had in my hand. Well, my natural instinct forced me to pull my arm back to prevent this employee from taking it from my hands. I simply couldn’t believe what this Best Buy employee had tried to do, then he tried a second time, when I walked around him and tried to place it on the counter where his register was.
Second, After ringing me up, and after I had paid for the Blu-ray, this employee then decided to use my Blu-ray set as a clipboard to write on. It was unbelievable and actually elicited a response from me. I asked him “Just what do you think you’re doing?”.
I had never been insulted in my life as this was the first time that I had ever had an employee at any store use my purchase as something to write on.
Anyway, after leaving the store, I decided, as I had always done before, to log onto Best Buy’s website and file a complaint. Through their community forums on their website, an executive manager promptly informed me that this wasn’t acceptable behavior for their employees and that they would kick this down to the store manager at the Best Buy location where I had purchased this Blu-ray set from.
I thought I’d just send this in and to let your readers know that filing a complaint through Best Buy’s online comment form doesn’t work and that if they need results quickly, post your complaints on their website’s community forums.
Good to know that there’s another way to make Big Blue and Yellow pay attention!