AT&T cell phone users in Southern California have an excellent excuse not to return calls received over the weekend, thanks to a nasty outage that eliminated that voice-chatting feature that some people still use. Data and text messages were unaffected. AT&T had its service back online for almost all customers by Sunday evening.
PC Mag reports 900 cellular towers in Los Angeles County suffered mechanical troubles that gave switching equipment trouble with routing calls starting 3 p.m. Saturday. AT&T didn’t release the amount of customers affected or announce any sort of blanket make-good offer. That doesn’t mean complaining customers can’t contact AT&T customer service to ask for a bill credit.