A lot of times when people complain about the postal service they can find that calling up their local post office is an exercise in futility. Assuming they get through to anyone, they can find the person on the other end of the line lackadaisical or difficult to understand. If this happens to you, you don’t have to just cry into your Beanie Baby collection.

The mouthful of a name “Postal Regulatory Commission – Public Affairs and Government Relations,” or PAGR for short, can assist customers in addressing complaints and even assist in fixing a problem. Here’s where you can contact them:

Office of Public Affairs & Government Relations (PAGR) [PRC.gov]

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