Netflix Apologizes For Roku Disruption With Bill Credit

Savvily taking the proactive route rather than suffering customer backlash, Netflix is sending out emails with account-specific links that users can click on to save 5 percent off their next bill.

It’s always a good sign when you hear about the solution before you hear there’s a problem.

Netflix Offers Customers Account Credit for Minor Roku Outage [Hacking Netflix]
(Thanks, Jason!)

Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.