LucyPhone Stands In "Please Hold" Lines For You

Now you can get on with the rest of your life while a friendly robot named LucyPhone stands holding your place in the customer service wait line.

LucyPhone from Decogram Corporation on Vimeo.

Here’s how it works. Look up a customer service number on, they call you and “patch” you through to the company, and then you navigate the phone tree. If When you get put on hold, press **. Your phone disconnects and Lucy stays in the queue. Once a real person picks up, 5, 50 minutes or 5 hours later, Lucy calls you back immediately and connects you. Pretty sweet.

The service is free for consumers, as the company is trying to build a name and sell enterprise-level solutions to companies and call centers.

LucyPhone [Official Site]

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