Terry says his UHaul rental wouldn’t register the amount of gas he pumped into it, forcing him to either fill the tank with more gas than he used or pay a $30 fee.

He writes:

Yesterday I rented a UHaul truck for an 80-mile round trip. When I rented the truck, the agent told me there was a half tank of gasoline and that I’d need to bring it back filled to a half tank; if it were below that, UHaul would charge me $30.00 plus $3.00/gallon to fill it to the halfway mark. The trip took less than a quarter tank of gas. When I tried to replace what I’d used, the tank wouldn’t read any more than slightly below a half tank. I drove the truck around a bit to make sure the gauge wasn’t just like my son’s car, which doesn’t indicate the true amount of gas in the car unless you drive a few feet after you put the gas in.

The gauge didn’t budge, so I put more gas into the truck. Still, no movement of the gauge. I added gas until the gauge read that the truck was half full. As soon as I drove off, the gauge rose to almost a full tank! I was pissed, to say the least. I mentioned it to the agent when I returned the truck, and he didn’t have anything to say about it. I’ve never rented a moving van that wasn’t full when I got it, and I’m wondering if this is just some kind of scam or if I just ‘lucked’ into this?

Have you found a similar snafu on a vehicle rental?

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