Verizon Charges You $2 Extra For Detailed Bill
Bob stumbled onto Verizon’s dirty little non-secret — if you want a detailed billing statement with your calls listed, you’ll have to pay $1.99 more a month.
He writes:
I was shopping for a new cell phone today, having lost my previous one. I like the LG Envy2 (which I’m sure I just horribly misspelled with my correct capitalization), but it didn’t seem to be available. I looked at a Droid, of course, but it seemed pretty pricey when I took it for a spin through the checkout process, so I settled for an Envy3 (again, LG, I’m sorry I misspelled the name of your phone. Blame my English teachers).
I did notice, however, for each phone that I priced out (these two, plus a random sampling of others to test this occurrence ) that no matter which phone I chose, Verizon seems to want to CHARGE me $1.99 per month to receive a “detailed” breakdown of my bill. I’ve got a couple of screenshots here that don’t really shed any clarity on the situation.
Granted, I have yet to contact Verizon to inquire about this (perhaps because I don’t have a burning desire to lose hours of my life talking to CSRs or supervisors who don’t know what I’m talking about), but I wonder if anyone else has seen this and gotten clarity if this means that Verizon can now charge $1.99 per month for details like who I called or who called me, whether it was peak or off-peak, how long I talked, etc.?
As a Verizon owner I can verify Bill’s claim, although I can’t vouch for exactly what’s included in the detailed bill because I’m not enough of an idiot to cough up that fee.
Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.