TiVo may not have treated Lee right, taking him for granted and unfairly billing him while cutting off his lifetime service. Maybe it even slept around with cocktail waitresses and D-list reality show stars. But TiVo stopped dragging its feet once Lee told us his story.
I am kind of in a belive it when I see it mode, so I will finalize when I hear from TiVo, but ….
Got a call from TiVo’s executive CS (whatever that means 🙂
Going to reinstate my lifetime (accounting error)
Already credited me $100 (for the gift card).
Lee and his TiVo will now begin the long, tough process of putting the past behind them and getting to fall back in love with one another.