After Lisa’s story of how she bought an ostensibly new DVD player from Best Buy only to find an adult DVD already in it went up on Consumerist, the retailer contacted her and sent her a $30 gift card. The original DVD player cost $29.99. That was nice of them, as Lisa was more amused than bothered at the situation in the first place. She wrote, “It was pretty funny! At first my husband was thinking, “Sweet!!! Score…” when we opened it up. We got a good laugh, but then I started thinking, “Wait a second, we bought it as a regular item, not open boxed. Why is there a DVD in there then?”

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