Don't Waste Time With Customer Service

We get tons of emails where the person recounts how they’ve spent hour after hour on the phone fighting a measly complaint. Stop wasting your time, people!

While we’re all about the little guy winning, we’re also all about the little guy winning smartly. The reward you seek should be > than the $ value of your time spent. If you’re on hold for 2 hours trying to get a $5 refund, you need to move on to a faster Consumerist technique, or get a higher-paying job.

Some faster techniques include: Escalating to a supervisor, calling executive customer service, sending an EECB, or some of these even more hardball tactics.

Something is wrong with your life if you think your free time is only worth $2.50 per hour.

(Photo: JCardinal18)

Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.