Delta's New Baggage Fee Is Retroactive

Delta is now charging $25, if you want to check more than one bag starting May 5, but they’re also backdating the fee. You can get it waived at check-in, but only if you bought between February 4, and April 4. This is of no help to reader Jason, who bought tickets back in January, and is now subject to a surprise $100 fee (he and his wife are both bringing two bags each). He writes, “If I would have known that when I booked I may have thought twice about Delta. I feel I was misled!” Jason tried emailing customer service but got nowhere. He might try sending them an executive email carpet bomb, based on the info in this post.