Dustin is angry and tired because T-Mobile sends him five text messages at 5 a.m. on the 11th of every month to let him know that his billing cycle has started. He asked T-Mobile to stop sending the useless message, but they insist that the texts are a “feature” that can’t be disabled. Their solution? “Put [the] phone on silent on the 10th of every month.”

T-Mobile’s heart is in the right place. What they need is another feature, one that lets you disable their annoyingly useless text message reminders.

Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.