Carnival Will Refund $40 Million In Fuel Fees

Carnival Corp has reached an agreement with the (pesky) Florida attorney general and will refund $40 million in fuel surcharges to passengers who booked trips made before Nov. 7 last year for trips starting Feb. 1 this year.

Earlier in the month, rival Royal Caribbean Cruises Ltd. said it would refund close to $21 million under a similar agreement.

The AG’s office says it received hundreds of complaints from consumers who were charged the fees retroactively after cruises had been booked and deposits had been made. This (silly) settlement will affect about 1.1 million bookings, says the South Florida Business Journal. The Florida AG alleges that the surcharges were not properly disclosed.

Carnival agrees to refund fuel fees [BusinessWeek]
Carnival to refund $40M in fuel fees [BizJournals]

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