Reader Ted writes:

Love your website. I’ve been a fan for quite a while. I finally have a story of my own to add. A couple of weeks ago I called BofA to cancel the Automatic Payment Plan on my BofA Visa. I was taking advantage of a 0% balance transfer offer. The autopay plan would have paid off the entire balance in full at the end of the month. Today I received 64 individual and identical letters from BofA confirming the change to my account.

Mblockquote>How thoughtful! They must’ve realized I’m slightly ADD so they didn’t want me to forget what I had done. They were kind enough to include my full account number on each letter which means I’ll be sending all 64 pieces of mail into my undersized shredder (I knew I should have bought the Binford 2000 model).

I was thinking of raising a stink but the damage done (so far) is only a slight inconvenience. I hope they don’t send me another 64 letters tomorrow. I guess I could always try and get them to pay for my electric bill and a new shredder. This is gonna take a while.

Thanks,
Ted

This is what would happen if my Mom owned a bank. She’s very helpful with the reminders. Very.

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