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Update: I just got a call from someone named Pat who spoke perfect English who is personally handling my case. It appears Microsoft did realize that it made an error. My emotional bank-account balance for Microsoft is going into the black again!

Update: I just got a call from someone named Pat who spoke perfect English who is personally handling my case. It appears Microsoft did realize that it made an error. My emotional bank-account balance for Microsoft is going into the black again!

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