Missing Slip Of Paper Almost Stopped US Airways/America West Merger

We always appreciate the oddly forthcoming US Airways emails they’ve been sending to out to customers to keep them apprised of developments during their merger with America West. Turns out the merger almost didn’t happen:

…on September 26th we officially handed over the America West operating certificate to the FAA and formally merged into one airline. Yes, there really was a handover ceremony, and for a few weeks we couldn’t find the original America West certificate. Turns out it was in use as part of a company heritage display. No certificate, no merger. Wouldn’t that have been embarrassing?

Aw, that’s almost cute. Can’t find the operating certificate…passengers stranded on the tarmac for hours….anyone else seeing a correlation?

(Thanks to c-side!)


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  1. mrjimbo19 says:

    There seems to be something almost reassuring about the fact that they are so inept on every level of the business they run…

  2. chili_dog says:

    @mrjimbo19: More so then you can possibly imagine.

  3. speedwell (propagandist and secular snarkist) says:

    (Jaw on the floor) They put the ORIGINAL cert in a DISPLAY? Haven’t they ever heard of copy machines?

  4. noquarter says:

    Has America West had passengers stranded on the tarmac for hours?

    As much as I’d like to get my jabs in at USAir here, it appears that all fault for this incident lies with America West.

  5. thatsonebadass says:

    I got one of these emails, and the only thing I’m wondering is if the author has a brother named Jesus.