Just wanted to let anyone know that if they plan on giving a Home Depot Gift Card as a gift this year that they can NOT be used at homedepot.com

My wife gave me $500 (5x$100) worth of gift cards as an anniversary present. When I went to use them at homedepot.com, there was no where to enter them in. I called their customer service (spoke with Selena) and was told the news about how they are not accepted as payment.

The local (20 miles away) store wont order the items in that I was looking at because they are listed as “online only”

We’re now out $500, or at least we are obligated to spend $500 a retail Home Depot we would now rather spend at the local competitors or Lowes. Just thought others should be aware.

Thanks

-Ben

Sure enough, Home Depot’s gift card FAQ says:

This Gift Card may not be applied toward Tool Rental deposits and/or purchases made outside of a store. This includes, but is not limited to, online purchases, phone sales, Depot Direct charges or any payment made at your home.

This Gift Card has no implied warranties and is not a credit card or debit card.

This Gift Card will not be redeemed or exchanged for cash, check or credit. It may not be used for payment on any credit or loan account.

This story serves as a good reminder to always check the terms & conditions of a gift card before you buy it. In many cases it might just be better to write your loved one a check and include a note that says “Buy some crap you want at Home Depot!” Who says that’s not classy?

Gift Card FAQ
(Photo:c0reyann)

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