A passenger on a plane stranded for hours turned his video camera on and asked the pilot why they couldn’t get off, even though one teenager was vomiting and there seems to have been an infant in distress. The pilot agreed that he would do something else if his family was on the plane, but “they” had closed the ramp and he was powerless to act. Is it just us or does the quality of air travel just seem to get worse and worse?
Thanks for participating in our comments beta test. While we review your feedback, you can stay connected and share tips. Please take this survey to share what we're doing well, what needs work, and what you'd like to see!
Founded in 2005, Consumerist is an independent source of consumer news and information published by Consumer Media LLC, a not-for-profit subsidiary of Consumer Reports.