Handy US Airways/America West Contact Info

Several phone numbers that may be useful if you’re having an issue with US Airways/America West.

Customer relations representative, option 2 – 866-523-5333
Customer Relations/ refund automation service 480-693-6735 (wait through voice prompts, have 13 digit ticket number ready) *
Future travel, reservation change, request ticket copy 800-428-4322
Central Baggage Services 866-874-3931
US Airways Consumer Affairs FAX: 480-693-2300

Corporate Headquarters
live operator: 1-480-693-0800
111 West Rio Salado Parkway
Tempe, AZ 85281


* Be forewarned, one customer described calling this number as, “the most inhuman frustrating automated voice mail system you are likely to see, unless you are making a call from inside a Russian Gulag prison. You never actually get to speak to anybody who can address you concerns and you have the pleasure of entering long strings of digits on your phone pad.”

(Photo: John Kit)

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