Recorded Customer Service Call Roundup

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  1. You forgot the online pharmacy time-waster!

  2. keefies says:

    Um, a lot of these calls weren’t bad tech support, they were rude, impatient callers.

    For example, the dell one. The second one. “anatomy2.mp3.” I hope whoever submitted that is reading this. What the hell, lady? An automasted system doesnt work if you refuse to listen to it and work with it. There’s no reason to be rude to the operator who recieved you when he’s just following hnis guidelines asking questions. She was demeaning to the operator, moronic when working through the automated system, and overall a b****.

    Granted some of the calls were bad service. The original one was absurd, and hats off to Mark or Chris or whatever the guy calling HP’s name was for being kind to the operator.

    I work in a call center, and it’s callers like the dell lady that cause everyone to have bad exerienced. We get so many flat our rude and idiotic ladies like her, who are impatient and mean, that we lose to desire to help even the nice ones because we’re so burnt out.

    How about we make a thread asking for people to have some common sense, patience, and kindness, instead of asking them to trash phone operators who are paying their way through college like I am. Jeez.

  3. not_seth_brundle says:

    Where’s Verizon’s new math?

  4. lastfm says:

    @CaliforniaCajun:
    The first one?

  5. @lastfm: The first one?

    Looks like they’re adding more as the night goes by. It’s not first anymore!