Guy Who Flipped Out In Brooklyn Post Office Is NOT Sorry About It

Remember Richard Marino? The guy who flipped out in a Brooklyn post office? The guy who said, “I’m the customer, you stupid bitch?” He’s not sorry about it, and the Daily News had to issue a retraction for suggesting that he was. From Regret The Error:

A HEADLINE in Monday’s Daily News, “He regrets his role in ‘postal’ vid,” implied that Richard Marino, the subject of a YouTube video, was sorry for an incident in December at a Brooklyn post office. Marino, in fact, is not sorry. The News regrets the error.

He’s not sorry, you stupid bitches. —MEGHANN MARCO

Read the original Daily News story inside, as we can’t seem to find it on their website.

Daily News writes:



THE OUTRAGED customer of a notorious Brooklyn post office whose profanity-laced outburst was immortalized on wants to put the mess behind him.

Unemployed receptionist Richard Marino, 44, outed himself to the Daily News as the man in the video having an explosive postal meltdown after enduring long lines and rude service at the Kensington post office branch.

The tirade drew sympathy from many fellow customers, and the five-minute, 43-second clip became an Internet sensation.

“I am struggling to put it behind me and move forward. I want to send positive vibes out to all concerned, without any animosity and grudges, and let God take care of the outcome,” Marino told The News.

The clip shows an irate Marino demanding to see a manager – until cops step in.

“The customer’s always right; you were wrong!” Marino shouts to an unseen clerk, apparently the only one working the windows that afternoon.

“You were wrong. You’re an a—–e,” Marino says as he paces.

But Marino said he isn’t the lunatic he’s made out to be in the YouTube clip, which has been viewed more than 20,000 times – 18,000 of those after The News identified the videographer last month as fellow Kensington resident and marketing executive Jefferson Pang, who captured the footage in December.

“I am a very active, involved, diligent, mindful, aware, alert, watchful member of my community,” Marino said last week, adding that he is a detail-oriented, regular participant in Community Board 12 and 66th Precinct Community Council meetings.

The McDonald Ave. post office came under fire recently after customers complained of routinely spotty service, employees’ bad attitudes and a lack of postal equipment.

As of last week, however, it was clear that some fellow customers at the Kensington branch seemed to believe the location still needed more improvement.

“To everyone who is like, ‘Oh my gosh, that man is way out of line!’ Um, no, he isn’t,” one YouTube viewer wrote.

“This is also my local post office, and it IS really that bad. Worse even. So bad, we switched post offices.”

Marino said he wants to let bygones be bygones.

“During this season of Easter and Passover, which is a blessed, holy, peaceful season, I have decided to keep the peace and move on,” Marino wrote in an e-mail to The News. “God wants us to be instruments of his peace, and those of us whom believe in Jesus Christ abide by His teaching of forgiveness and letting it go.”

No Regrets [Regret The Error]