American Airlines' Retarded Computer

Image courtesy of American Airlines voice recognition seriously rides the short bus, as shown in this video where Paul Seth tries to confirm his flight from New York to LA. Instead, the computer wants to send him to Belgrade.

American Airlines voice recognition seriously rides the short bus, as shown in this video where Paul Seth tries to confirm his flight from New York to LA. Instead, the computer wants to send him to Belgrade. You can almost hear the resignation in the robot’s voice when she eventually ends up transferring him to a human operator. Foolish machine, can’t even cope with a mere mortal trying to trip you up. — BEN POPKEN

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