Costco’s return policy for certain electronics downgrades to 90-days starting today at some locations, according to an internal memo send to Costco managers, a salesman at the company, store employees, FatWallet members and a document on Costco’s website.
The following items will be affected: Televisions, Computers, Cameras, Camcorders, iPod/MP3 players, and Cellular phones.
The policy change, confirming rumors floated back in December, only affects merchandise bought after Feb 25. Goods previously purchased will be honored under the old “Costco Warranty.”
Concurrently, Costco is extending the manufacturer’s warranty on TVs and computers to two years.
The change in return policy starts in the California today and gets rolled out eastward through April 2, 2007.
Full memo, inside…
— BEN POPKEN
Previously: Costco To Make Return Policy Stricter?