We’ve been hounding a paint store in Colorado to fix a customer’s car like they said they would. After numerous delays, Fred’s crazy-painted car may be looking normal soon.

Dale’s Paint recommended the wrong coat of paint to fix Fred’s car. After Fred complained, they agreed to fix it, but have been dragging their feet. Fred contacted us and intern Dyan has been after them to get their act together. This is her latest report:

I just spoke with Len at Dale’s Paint and he had good news for us. He wants Fred to let him know a window of time when it’d be convenient for him to have his car repainted because he seems to have someone who is available to do it.

Huzzah. — BEN POPKEN

Previously: Update: Sherwin-Williams Customer Service Is Color Blind, Now My Car Looks Crazy
Sherwin-Williams Customer Service Is Color Blind, Now My Car Looks Crazy

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