Public Storage Reimburses Soldier for Selling His Stuff

Back in January a solidier returned from Iraq to find that Public Storage had sold everything he owned. As a settlement they offered him $2,500, but the soldier estimated his stuff was worth about 8k.

From the AP:

Last month, Rogalin received a full apology and the entire amount of damages he had claimed.

“This unfortunate situation is certainly not something that we intentionally wanted you to have to face on your return from Iraq,” wrote John Graul, Public Storage’s president of operations, in a letter to the soldier.

Rogalin, now a student at Missouri State University, said he was glad the company promised to work on preventing similar problems for other soldiers who use Public Storage units.

“If there’s anything good out of this, it’s to make sure in the future it doesn’t happen again,” he said.

Company Pays For Selling Soldier’s Stuff [breitbart] (Thanks, Shaun!)

PREVIOUSLY: Soldier Returns From Iraq; Storage Company Sold All His Stuff


Edit Your Comment

  1. strandist says:

    Seems that once again negative publicity drove a company to do what they should have done in the first place.

  2. HeroicLife says:

    How were they supposed to know that the guy was in Iraq?

    He failed to pay for his storage space, so they sold his stuff. Are they supposed to waste money on deadbeat customers indefinitely on the off chance that one of them has a good excuse?

  3. crayonshinobi says:

    Well good for the soldier and kudos to the storage company for doing what’s right.

  4. dugn says:

    Like you said, Crayon – good for the solider and good for the storage company.

    But good also for web sites like this that give these issues traction and visibility. Without it, this fine young man could’ve gotten screwed and no one would have ever known…

  5. Grrrrrrr, now with two buns made of bacon. says:

    Huzzah! That is good to hear. (Although the cynic in me says they wouldn’t have done it if the story hadn’t spread via the internet).

    And once again, The Consumerist rights that which is wrong and leaps tall buildings in a single bound.

  6. Anonymous says:

    Public Storage has not paid for the theft and sale of my property and is currently involved in a lawsuit. They owe far more than what they paid the soldier for selling his property, but at least his unit wasn’t burglarized and then the rest sold off while the police were still investigating the theft.