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Instructions on kicking sweet patootie in those difficult consumer vs. vendor confrontations.
1.25.07 10:19 PM EDT By consumerist.com
Instructions on kicking sweet patootie in those difficult consumer vs. vendor confrontations.
Complain To Win: 7 Stages Of Escalation
Negotiate Your Gym Membership Like a Diva
Get the Landlord to Repair Stuff
— BEN POPKEN
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