Verizon Doesn’t Know Difference Between Dollars And Cents

UPDATE: Verizon Still Can’t Count
UPDATE: Verizon Customer Gets Full Refund
UPDATE: Transcript: Verizon Doesn’t Know How To Count

Verizon doesn’t know the difference between .002 cents and .002 dollars.

Before George went to Canada, he asked Verizon the rate for data and voice transfer. They told him, “Point zero zero two cents per kilobyte.”

He was surprised then to receive a bill for Point zero zero two dollars per kilobyte.

Instead of getting charged $.7141, Verizon is charging him $71.41.

This is his call as he tries to explain to Verizon the difference between $.002 and $.00002.

Here’s a nice FCC online complaint form he could fill out.

Verizon doesn’t know Dollars from Cents [VerizonMath] (Thanks to George & Jason!)