Customers Sue Time Warner

Former Comcast and Adelphia customers sued Time Warner last Wednesday over the service disruptions caused when Time Warner bought their networks.

“This widespread disruption made a mockery of [Time Warner’s] promises that these cable services would not be interrupted as a result of the migration,” the suit alleges.

“Some assert that Time Warner reduced the number of cable channels as a ploy to force customers to upgrade to digital service,” said the LAT.

These disruptions are typical when company’s buy each other and merge systems and databases… have companies ever considered that if they’re not going to put the money in to make a smooth transition… maybe they should just leave the acquired party’s system alone? Let it run as it did before? Just a thought. — BEN POPKEN

Time Warner Cable sued [LAT] (Thanks to something_amazing!)