Every time Ben lugs his bronzed body into a television studio, we get indundated with hundreds of emails within minutes… an armada of people up late in the middle of the night, writing in as one, to tell us about their mistreatment.

Welcome! You’re at the right place if you want a voice: the majority of our stories are reader submitted, because we remember what customer service doesn’t: it’s not about the trend, the aggregate… it’s about the one-on-one customer service experience.

So if you’ve got something to say, mail us. Chances are good it’ll end up on this site.

The primary thing to say is what we want, what we publish, are your stories… not merely your gripes. If a company fails to honor a coupon, and that’s the extent of what you have to say about it, we really don’t care. What separates us from sites like Consumer Affairs or Complaints.org is that we don’t want this site just to be a repository of whiners. We want it to be entertaining as well as informative.

Last week’s reader submitted stories, after the jump…

Dell Curse-Laden Answering Machine Message
With Vigorous Cane Shaking, America Responds To 20/20 Story
Sending Broken Stuff Back Really Works
Walmart Loses Labor Suit
Cavalier Telephone Is Stoop-Sitting Hell
Old Mother Brownlee Likes T-Mobile
US Bank Is A Liar
Confessions Of A Former Walmart Manager
Help Us Not Be Poor
Tom Mabe Pranks Telemarketer With Own Death
Crunch Gym Doesn’t Know What Cancel The Account Means
GameStop: One Playstation 3 Per Surname
Rebate Company Admits Rebates Are A Scam
Defeat Sprint’s Rate Hike Cancellation Lies
Dell Business Blows Up Servers
Verizon Happy Happy Joy Joy DSL
Sure Deodorant Is The Same As Secret
How Google Buying YouTube Affects Consumers
Oct31 Deadline For Free Sprint Contract Killing
What To Do When Your Identity Is Stolen
Does Wal-Mart Secretly Hate The Gay?
Laid Back Bombay Furniture Does Right
Counterpoint: God Denies Causing Car Accident
Why The Car Accident Was God’s Fault
Breaking! IDT Energy Scammers Working On Brookylyn RIGHT NOW
God Works In Mysterious Car Accidents
Posterboy For The Housing Bust

Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.