Set the TiVo for Friday, Oct 13, ABC’s 20/20, 10 PM Eastern Time. Editor Ben Popken chats with “Give Me A Break!” John Stossel about consumers recording their customer service experiences and sharing them online. Nice timing with the Google YouTube buy, no?
Apparently, at one point we describe this blog by saying, “It’s a party. A consumer party!”
We’ll leave it to you to make up an appropriate drinking game in the comments.