To Our Friends Coming From Nightline

Greetings and salutations, consumers.

Many questions about us can be answered by reading the FAQ.

The Consumerist is a blog. We post at least 18 individual stories every weekday, in reverse chronological order. We talk about consumers affairs and provide a forum for people to share their stories and seek resolution to their problems with businesses. We also critique business and consumer activities and reward companies with accolades when they get something really right (it does happen from time to time). Commenting privileges are by invitation only.

The Consumerist takes a pretty irreverent angle towards everything and the should be read with tongue firmly in cheek.

If you want to read about and hear Vincent’s original recording, check this post out. For the aftermath, check out this thread of events.

If you have a story you would like to share, write it up and send it to We promise to read everything submitted but not all will be receive publication That’s how we roll.