• These bloodsucking retainers will stop at nothing, not even death, to stop you from cancelling AOL. “AOL Wants to Sell “Internet” to the Dead“
• It’s always nice when the laptop goes aflame mid-call with tech support. Makes for better sound effects. “Boring Dell Laptop Story Turns Into Inferno!“
• Good, he should have been fired. Not even asking why you’re leaving is just as bad customer service. “AOL CSR Fired for Not Retaining“
• Slayed with a glance, Blog vs. Moustache. “Consumerist on CNBC“
• Not quite what you would call a garden of earthly delights. “Life Inside in an AOL Call Center“

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