Reader Edward would like to let you know that “Free Checking” at Washington Mutual is different than “WaMu Free Checking,” and if you’d like those “free checks” they’ve been advertising, you’d better make sure you’ve been upgraded to “WaMu Free Checking.” If you’ve got “Free Checking” like Edward did, and you try to order checks, you will be charged $20.
washington mutual
Earn A Lot More Interest By Opening A High-Yield Online Savings Account
By 7.5.07
Your savings can earn upwards of 4 more percentage points of interest, if you put it one of these high-yield online savings accounts. Here’s seven to check out.
By 6.28.07
../../../..//2007/06/28/big-banks-are-bringing-banking/
Big banks are bringing banking to your cellphone so you can easily see how broke you are from anywhere in the world.
Best Credit Cards For Foreign Travel
By 5.16.07
What credit cards charges the least for overseas purchases?
Scrounged Up Bank's Fee Schedules
By 4.27.07
After more digging, we ferreted out some of those notoriously hard to find bank’s fee schedules. These list all the fees a bank can levy against a consumer’s personal checking or savings account. Most are buried to some extent, limiting consumer’s abilities to shop around.
BoA Gives Wrong Information, Charges Customer $280, Doesn't Care
By 4.16.07
Thanks to a Bank of America customer service rep’s incompetence, Travis got hit with $280 in overdraft fees.
Reclaim Unnecessary Credit Cards' Unnecessary Foreign Transaction Fees
By 4.10.07
Several major credit card companies were successfully and recently class-actioned for charging unnecessary fees for overseas transactions.
WaMu's Support System Is Really Pathetic
By 3.16.07
Looks like even if WaMu’s Consumer Lending Department isn’t closed, they still have no clue what they’re doing. After La Boy transferred money from his Bank of America Account to his WaMu, he was essentially accused of trying to steal from himself. It took numerous calls to Washington Mutual to get it resolved, and most reps were more interested in passing the buck than resolving the issue.
WaMu Unstrands Credit Card Theft Victim
By 3.16.07
Marty, the traveler stranded overseas after his credit cards were stolen and Washington Mutual refused to help him, has a happy update to his blog. The morning after he posted his blog entry, Rosie from WaMu Executive Customer Service called him. She apologized profusely for the poor level of customer service and stepped in to resolve his problem with speed. WaMu removed all the fraudulent charges, save 29 cents.
Contact WaMu Executive Customer Service
By 3.14.07
If you have a burning problem, say you’re stuck overseas with your credit cards stolen and no one at Washington Mutual will help you, these are the cats to contact:
Two Years Later, WaMu Unable To 'Integrate' Acquired Card Division's Support System
By 3.12.07
Here’s some insight into why WaMu was screwing Marty so hard last week when he had his credit cards stolen overseas. If you recall, Marty canceled all his cards but still saw $5800 in fraudulent charges rung up on his WaMu card. When he called, WaMu was most unhelpful, refusing to help him as the “Consumer Lending Department” was closed for the weekend.
WaMu Screws Customer Stranded Overseas After Credit Cards Stolen
By 3.9.07
Marty was stranded in Greece after his credit cards got stolen on the metro. He called WaMu to cancel his cards and then when he tried to confirm they were closed, he got transferred from department to department. In the meantime, thieves continued to run his bill up to $5800. Marty’s cellphone minutes continued to drain. No one could help him because the Consumer Lending Department “was closed over the weekend.” WaMu must believe that identity theft is only committed during the weekday.
Can Banks Please Stock Working Pens?
By 12.15.06
How is it that banks can move millions of dollars in a second over a bit of metal wire, but can’t stock working pens at the branch?
Bank of America: Most Downtime for a Major Banking Website
By 11.14.06
With that in mind, if you prefer to bank online Bank of America might not be the choice for you, as bank website downtime has to be one of the most annoying things ever. Several banks had less than four minutes of downtime in the same period—effectively operating at 100%, including Wachovia and Washington Mutual. Yippie! — MEGHANN MARCO
New Job, New State, Same Bank, Which Routing Number?
By 11.6.06
You move to a new state, get a new job, and thanks to banks gobbling each other up like candy, you don’t have to open a new bank account. But be careful when setting up your direct deposit.
Nothing Can Save You From Hotels Stealing Your Credit Cards
By 11.6.06
A call with Washington Mutual confirms that besides vigilance, there’s nothing you can do to stop hotels from stealing your credit card information.
WaMu Disables Zero To Operator
By 11.6.06
UPDATE: As of 10:32, the problem seems to be fixed. Bang zero to your heart’s content, our pretties.
Protect Yourself Online With A Firewall Bank Account
By 10.19.06
It’s one thing to protect your identity, weed out phish emails and shop safely, but if you *really* want to prevent a thief from stealing your account online…
