Your savings can earn upwards of 4 more percentage points of interest, if you put it one of these high-yield online savings accounts. Here’s seven to check out.
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Ask The Consumerists: What Do I Do About Credit Cards I Never Requested?
By 6.12.07
I’ve gotten two of these unwanted cards in the last 12 months after signing up with two different financial institutions for two different reasons. The first was a mortgage I signed, the second for a business checking account where I was the primary account user. I’ve worked hard all my life to maintain good credit, and I don’t want these things to affect my excellent rating. What should I do now?
Read Beau’s letter and our advice, inside.
Top 5 Online Banks For Customer Satisfaction
By 4.25.07
You can’t please all of the people all of the time, but you can try. Here’s a list of the online banks that are trying the hardest.
CapitalOne Sends Blank Checks From Someone Else's Account
By 3.27.07
So, I wrote in recently to mention that WaMu had sent me blank “checks” in an open, unsealed envelope. I complained, of course, and got a generic reply. Today I got another unsealed envelope of blank checks from Washington Mutual. Hmm.
WaMu Holds Large Deposits For 2 Weeks, Doesn't Warn You First
By 3.21.07
How long should a bank be allowed to hold your money to “verify” it? A week? 5 days? 2 weeks?
WaMu's Support System Is Really Pathetic
By 3.16.07
Looks like even if WaMu’s Consumer Lending Department isn’t closed, they still have no clue what they’re doing. After La Boy transferred money from his Bank of America Account to his WaMu, he was essentially accused of trying to steal from himself. It took numerous calls to Washington Mutual to get it resolved, and most reps were more interested in passing the buck than resolving the issue.
WaMu Should Consider Sealing Envelopes Before Mailing Blank Checks
By 3.13.07
Maybe we’re being picky, but if you’re going to mail people blank “credit card” checks that they don’t even want, you should at least seal the envelope. Reader Brendan writes:Today I got a solicitation from Washington Mutual to “use these paper checks” to access my account.
Can Banks Please Stock Working Pens?
By 12.15.06
How is it that banks can move millions of dollars in a second over a bit of metal wire, but can’t stock working pens at the branch?
Bank of America: Most Downtime for a Major Banking Website
By 11.14.06
With that in mind, if you prefer to bank online Bank of America might not be the choice for you, as bank website downtime has to be one of the most annoying things ever. Several banks had less than four minutes of downtime in the same period—effectively operating at 100%, including Wachovia and Washington Mutual. Yippie! — MEGHANN MARCO
WaMu Disables Zero To Operator
By 11.6.06
UPDATE: As of 10:32, the problem seems to be fixed. Bang zero to your heart’s content, our pretties.
No, Really, WaMu Gave Out Counterfeit $100s
By 10.5.06
Despite the horde of commenters asserting he got slipped fake $100s by an African Safari company, reader BC persists in laying the blame on WaMu.
WaMu Gives Out Counterfeits, Doesn’t Care
By 10.4.06
BC hit a hiccup on his African safari honeymoon. When he went to pay the adventure company with $100s his wife took out their WaMu bank in ATM, three of the Franklins turned out to be counterfeit.
Maybe Worse Than WaMu Snookery
By 10.4.06
After showing “WaMu Snookers With Scary Letter” to consumer expert Edgar Dworsky, he told us something potentially more frightening than just the letter being a well-disguised solicitation.
WaMu Adds Chinese and Russian to ATMs
By 8.28.06
We have yet to independently verify this, i.e., we’ve been putting off going to the bank for a few days, but it seems that WaMu added Russian and Chinese to its ATM languages.
New Chase Debit Card Still Lets Vonage Screw Customer on Old Card
By 6.15.06
You would think that after Chase goes through the trouble of reissuing new Visa debit cards to replace its MasterCards, they might also take the precaution of deactivating the old card when the new one is activated. Not so, Disappointed in NYC writes. When our reader tried to cancel Vonage, they wanted to charge a cancellation fee. He refused but they still charged his old Chase Mastercard. Chase CSR said the Vonage charge went through but nothing else would.
Hidden Benefits of New Wamu Gold Card
By 5.12.06
Seems like we have yet another thing to look forward to when we receive our shiny new gold Wamu card we didn’t ask for.
WaMu Charging ATM Fees for Non-Customers
By 12.22.05
This news is a bit crusty, but we just now noticed it, and it affects us directly, so suck it up. Washington Mutual, who not two years ago pushed a massive ‘The Buck-Fifty Stops Here’ campaign in New York to promote their no-cost ATMs, has—wait for it—started charging ATM fees for non-customers. We certainly don’t recall a huge ad campaign telling everyone the fees were being reinstated after five years.
