unlimited data

AT&T Customers Petition CEO To Stop Throttling Unlimited Data Plans

The battle over the word “unlimited” has begun, as AT&T customers are fighting back against the Death Star’s throttling of so-called “data hogs,” even though available info shows that most of these people are using completely reasonable amounts of data for owners of unlimited plans. [More]

Verizon Catches On To Unlimited Data Loophole, Returns Account To Tiered Pricing

Verizon Catches On To Unlimited Data Loophole, Returns Account To Tiered Pricing

Apparently, there had been a way that you could talk the Verizon Wireless automated CSR into changing your current tiered data plan into an unlimited one. But now that this work-around has been published and oodles of people have tried it, VZW appears to have caught on and has begun auditing changes to customers’ accounts to make sure people aren’t working the system. [More]

AT&T Promises To Let Me Keep Unlimited Data Plan With New Phone, Doesn't

AT&T Promises To Let Me Keep Unlimited Data Plan With New Phone, Doesn't

When he upgraded his AT&T phone to a Samsung Galaxy S II, Matthew was under the impression that he would get to keep his old unlimited data plan from his iPhone. That would be a good reason to upgrade to a newer, snappier phone. The problem is that it was not, strictly speaking, true. [More]

Is Wireless Data Still "Unlimited" If It's Throttled After A Certain Point?

Is Wireless Data Still "Unlimited" If It's Throttled After A Certain Point?

As we noted in April, when T-Mobile proudly announced that it was offering “unlimited” data plans for smartphones, there should be a pretty sizable asterisk next to “unlimited,” because, after the user consumes 2GB of data in a month, T-Mobile throttles back on the speed at which any further data is delivered. Some would call that a “limit,” but T-Mobile continues to disagree and has rolled out a handful of additional unlimited-with-throttling plans. [More]

AT&T Still Wants Some People To Have Unlimited Data: BlackBerry Users

AT&T Still Wants Some People To Have Unlimited Data: BlackBerry Users

Michael writes that his wife uses a BlackBerry for her work e-mail, but pays for the service herself. It’s part of a family plan with Michael’s iPhone, to be precise. When Michael tried to put their phones on a limited data plan, he learned something interesting and hilariously backwards: customers can only pay $15 for Enterprise access (e-mail on a Microsoft Exchange server) if they’re also paying $30 per month for unlimited BlackBerry data. What if they don’t use that much data? Well, too bad. [More]