Greyhound left an 88-year-old woman, along with around 30 other passengers, standing outside a locked bus station on Thanksgiving Day on a trip from Chicago to Detroit. Roxanne, who was one of the abandoned passengers on the sidewalk that morning, says that was just the final insult after an entire day of failure on Greyhound’s part. She sent a complaint to Greyhound’s executives on December 5th, but it was returned. Here is her summary of what happened. [More]
travellers
No, Really, WaMu Gave Out Counterfeit $100s
By 10.5.06
Despite the horde of commenters asserting he got slipped fake $100s by an African Safari company, reader BC persists in laying the blame on WaMu.
WaMu Gives Out Counterfeits, Doesn’t Care
By 10.4.06
BC hit a hiccup on his African safari honeymoon. When he went to pay the adventure company with $100s his wife took out their WaMu bank in ATM, three of the Franklins turned out to be counterfeit.
Guides to Best & Worst WiFi Hotels
By 3.28.06
One day, glorious reams of interlocking, free and open wi-fi networks will seamlessly interlace across America. Until then, service remains a plane as broken as a pimpled and pockmarked skater video inhabitant, a matter of special concern for the road warrior.
The Only Time You’ll Want to Check into Bellevue…
By 3.27.06
We spill plenty of pixels here about crappy customer service so it pleases us to know that somebody, somewhere, is getting it right, even if you have to travel all the way to the Pacific Inn in Bellevue, Washington.
