Don’t walk out of Kohl’s without first double-checking your receipt. The store apparently has a penchant for overcharging customers, according to the Sacramento County Department of Weights and Measures, which fined the chain $2,000 for repeatedly failing surprise inspections. CBS sent an enterprising reporter to see how long it would take for them to uncover a pricing discrepancy of their own. Almost immediately, they found a woman who was charged $64.99 for a pair of shoes marked $59.99.
receipts
Customer Wants To Know What Happened To CVS Extra Care Coupons
By 5.1.09
Any readers here who work for CVS? Maya wants to know what’s going on with the Extra Care coupons that are printed at the bottom of each receipt. Lately the clerks at her local CVS stores have been tearing something off the bottom of the receipt before giving it to her, and the coupons are no longer there. Coincidence?
Brookstone Clerk Tries To Sneak Warranty Into Sale
By 4.16.09
Clearly Brookstone doesn’t spend enough time training its employees to be dishonest, because this airport Brookstone clerk did a terrible job at trying to sneak a $4 warranty onto Nadav’s father’s purchase. She even admitted to the act when confronted.
Walmart Steals Your Cart Because You Won't Let Them Check Your Receipt
By 2.13.09
Lisa says a Walmart greeter grabbed onto her cart and and wouldn’t let her leave because she refused to let the greeter check her receipt. That, my friends, is not legal. Sure, it would make life a lot easier if people just acquiesced to the receipt-checking, but it’s not the law. It is against the law, however, to unlawfully detain a customer. Here’s Lisa’s account:
Tennessee Suspends And Opens Investigation Of Police Officer Who Shoved Walmart Receipt Checker
By 1.30.09
Earlier this month, we wrote about a Tennessee police officer who shoved a 71-year-old Walmart greeter to the ground after he tried to check his receipt. He originally wasn’t going to face charges; now he’s been suspended and the Tennessee Bureau of Investigation is looking into it.
Police Officer Shoves Walmart Receipt Checker To The Ground, Won't Be Charged
By 1.9.09
Apparently even more annoyed with receipt checking than we are, a Tennessee police officer shoved a 71-year-old Walmart employee to the ground after the employee tried to check his receipt, then pushed a customer through a glass door. That’s a bit much.
Every Christmas Target Execs Fight Over Auto-Printing Guest Receipts
By 12.18.08
Regarding this story, turns out, every year at this time, Target has an internal clash of the titans over whether or not to automatically print guest receipts, according to a former employee.
Target No Longer Automatically Prints Gift Receipts?
By 12.15.08
Reader Jennifer reports that Target doesn’t seem to be automatically printing gift receipts at the bottom of the receipts. Clever way of discouraging holiday returns? Target’s official policy is no returns without a receipt…
Consumerist's Receipt-Checking Coverage Referenced In Delightful Comic
By 11.11.08
As part of our unrelenting curiosity about all manner of things consumer and shopper, we’ve posted a number of reader stories about how they were illegally detained by stores and local police for refusing to stop and show their receipt. It’s finally paid off, we’ve been immortalized in a Married To The Sea comic.
Customer Finds Racial Slur On Receipt After Returning Some Shoes
By 10.22.08
KMBC in Kansas City, MO says that a local man found a racial slur on his receipt after returning a pair of shoes at a store called Journeys. He got his money back without a problem, but found a nasty surprise waiting on the receipt.
Found Wall Street ATM Receipt Shows $97,084.23 Balance
By 9.24.08
With all the concern about unemployed Wall Street sloggers and whether they’ll be able to keep up their leveraged lifestyle, or even get an apartment, this ATM receipt a reader’s coworker found sitting in a Wall Street ATM with a balance of $97,084.23 shows there’s at least one person who is going to be okay. Plus, this guy knows what he’s doing; note how the balance is just under the $100,000 limit for full FDIC coverage.
Always Print Your Gas Pump Receipt As Proof Of Purchase
By 8.11.08
I pulled out of the lot, turned left, and I wasn’t more than 200 yards away when a cop comes up behind me, lights flashing. I knew I couldn’t have been speeding so I was genuinely confused. He said the woman at the United Dairy Farmers said I drove off without paying for gas.
Best Buy Calls You An "Asshole" For Not Showing Your Receipt
By 8.5.08
After driving all over Chicagoland with his 7 month old son looking for a DirecTV receiver, reader Bobby was called an asshole for not stopping and showing his receipt to a Best Buy employee. He’s a little ticked off, and he CC’d us on his letter to Best Buy. Let’s listen in:
Help! Macy's Gave Us An "Invalid" $120 Gift Card
By 7.21.08
Nate and Ashley got some duplicate gifts from Macy’s and attempted to exchange them for store credit. The trouble is, when they tried to spend the gift card they’d be given — they found out that it had never been validated. They’re pretty much resigned to the fact that they’re not getting the $120 in store credit back, but they’d like to let Macy’s know that they were treated very rudely by several employees.
Zales Store Receipts Really Don't Mean Anything
By 6.27.08
Reader Taylor had purchased wedding rings from Zales with a payment plan that allows him to make payments over the course of a year. One day, Taylor went to the store to make a payment of $160 and received his receipt for the cash transaction. A few days later, he received a call from the store manager who said that she believed that Taylor had only paid $60 and cited a surveillance video which, according to the manager, shows their sales representative counting only 3 bills. Even though Taylor was certain that he paid $160 and has a receipt to prove it, he asked to see this intriguing video, but the store manager has been giving him the run-around ever since. Taylor’s letter and our advice, inside…
Target Fixes Their Broken Wedding Registry, Will Let You Return Duplicates Without A Receipt
By 6.23.08
Reader Jon writes in to let us know that your complaining has had a positive effect on Target’s return policy. They will now allow you to return duplicate wedding registry gifts without asking your friends and relatives for a receipt.
Wal-Mart & Local Police Detain Man, Threaten Arrest Over 4 Bags Of Sugar
By 6.14.08
This guy was trying to make strawberry jam this morning, and he had to go buy 4 bags of sugar. The cashier threw away the original receipt but put the sugar in a couple of Wal-Mart shopping bags, so Ben left the store thinking everything was, you know, normal for a Saturday morning. Then he was stopped by a security guard, a store manager, and an off-duty police officer, all of whom went batshit crazy on Ben over his 4 bags of sugar and lack of receipt. Before it was over one of the shopping bags was ripped open, a bag of sugar lay broken open on the parking lot, the guard had threatened to kick Ben’s ass, and the police officer said, “you’d better not be lying to me.” Ben was marched back into the store so they could verify with his cashier that he wasn’t a sugar thief. Welcome to Wal-Mart, the police-state superstore where prices are low and civil rights don’t exist.
