Hey Skype, If You're Going To Sell Other People's Numbers, At Least Have A Customer Service Department

Hey Skype, If You're Going To Sell Other People's Numbers, At Least Have A Customer Service Department

George’s outgoing Skype calls properly display his SkypeIn number, but if anyone tries to call him back, they’re connected the number’s rightful owner, a nice old woman in Raleigh, NC. George wants to know why Skype sold him someone else’s number, but the internet telecom apparently doesn’t pay anyone to answer their phones.

Reach Executive Customer Service For Sprint, Verizon, T-Mobile, AT&T

Reach Executive Customer Service For Sprint, Verizon, T-Mobile, AT&T

Say you got a problem with your cellphone company and you want it solved, pronto. You’ve already called regular customer service and they’re either unable or unwilling to help you, or you’re just sick of waiting on hold. You’ve got things to do! That’s where executive customer service comes in handy. Just about every big company has a pack of these people who can basically walk on water within the company and get any problem solved. The key is reaching them. Naturally, you won’t find them in an overseas call center at the end of the 1-800 number. Rather, they’re attached to the corporate headquarters executive offices. Don’t worry, we did the hard part for you. Here’s up-to-date phone numbers for the executive customer service departments for Sprint, Verizon, T-mobile, and AT&T:

http://consumerist.com/2009/01/27/over-71400-jobs-were-cut/

Over 71,400 jobs were cut today, bringing the total jobs cut this year to over 200,000. CNN Money has a list of what’s been lost in 2009 so far. [CNN Money] (Thanks to Olevia!)
(Photo: bbaunach)

Dallas School District Caught Using Random SSNs For Foreign Workers

Dallas School District Caught Using Random SSNs For Foreign Workers

The Dallas Independent School District has been making up fake Social Security Numbers for foreign hires for years, even after being told in 2004 by the state’s education board to stop because it’s illegal. The numbers were meant to “expedite” the hiring process and get the employees on payroll, but they found their way onto Department of Homeland Security and IRS forms (which are kept in-district but shared with feds upon request), were used for criminal background checks, and in at least 26 cases were numbers in use by real people.

How To Get Utilities And Phone Service Without Giving Up Your SSN

How To Get Utilities And Phone Service Without Giving Up Your SSN

As several readers discussed in yesterday’s post, utility, phone, and cable companies usually require your Social Security number in order to perform a credit check before activating service. You don’t have to provide it, but they don’t have to extend their services to you either. Here’s one reader’s explanation of how he was able to turn on water, electricity, gas, and an AT&T land line without turning over his SSN.

Why You Fall For Dumb Things

Why You Fall For Dumb Things

The New York Times has an interesting series of tests and explanations that show why and how the human brain makes errors in estimating probability—and consequently, why we get suckered even if we think we’re overall pretty smart.

Reach The HP Quality Case Managers

Reach The HP Quality Case Managers

x 94 goes to Notebooks

A Song For You: "We Like Having These Things," by Numbers

A Song For You: "We Like Having These Things," by Numbers

Happy Friday, here’s a song we found on the internet that felt very fitting for our readers put in their iPod, “We Like Having These Things,” a jagged post-punk paean to consumerism, by the band Numbers.

Executive Contact Info For Cingular, Sprint, T-Mobile, Verizon

Executive Contact Info For Cingular, Sprint, T-Mobile, Verizon

Contact information for the CEOs of major cellphone companies. You’ll never get to talk to them, but at least your issue will get under the noses of their near and dear underlings.

Gift Cards Are New Source of Scams

Thieves have been writing down the numbers of unused gift cards. Once the card has been activated, they take the numbers online and start shopping.

Contact CEOs Of Major Cellphone Companies

Contact CEOs Of Major Cellphone Companies

Inside, the phone number and mailing address for the CEOs of every major US cellphone carrier.