Netflix is a very data-driven company. They no doubt have clear internal metrics not only on just how many people are watching Orange Is The New Black, House of Cards, and Daredevil, but on how many episodes they’re watching in a single sitting, what part of the country they’re watching from, what time of day they’re doing it, and which bits, if any, they fast-forward. And they keep them all secret. Super duper secret. [More]
Hey Skype, If You're Going To Sell Other People's Numbers, At Least Have A Customer Service Department
George’s outgoing Skype calls properly display his SkypeIn number, but if anyone tries to call him back, they’re connected the number’s rightful owner, a nice old woman in Raleigh, NC. George wants to know why Skype sold him someone else’s number, but the internet telecom apparently doesn’t pay anyone to answer their phones.
Say you got a problem with your cellphone company and you want it solved, pronto. You’ve already called regular customer service and they’re either unable or unwilling to help you, or you’re just sick of waiting on hold. You’ve got things to do! That’s where executive customer service comes in handy. Just about every big company has a pack of these people who can basically walk on water within the company and get any problem solved. The key is reaching them. Naturally, you won’t find them in an overseas call center at the end of the 1-800 number. Rather, they’re attached to the corporate headquarters executive offices. Don’t worry, we did the hard part for you. Here’s up-to-date phone numbers for the executive customer service departments for Sprint, Verizon, T-mobile, and AT&T:
The New York Times has an interesting series of tests and explanations that show why and how the human brain makes errors in estimating probability—and consequently, why we get suckered even if we think we’re overall pretty smart.
x 94 goes to Notebooks
Contact information for the CEOs of major cellphone companies. You’ll never get to talk to them, but at least your issue will get under the noses of their near and dear underlings.
Thieves have been writing down the numbers of unused gift cards. Once the card has been activated, they take the numbers online and start shopping.
Inside, the phone number and mailing address for the CEOs of every major US cellphone carrier.