executive customer service

Consumerist

• twitter

  Reach DirecTV On Twitter

  DirecTV is on Twitter. Tell them your problems, or how awesome they are. Whichever comes to mind first.

  8:16 PM on Fri Jun 5 2009
  By Ben Popken
  0 views, 15 comments

• health insurance

  Reach Aetna's Executive Resolution Team

  Having problems with an Aetna Health insurance claim? After you've exhausted all other options, call the Executive Resolutions Team. 800-872-3862 x15075 will get you team member Tara Sinclair. (Thanks, Matt!)

  8:06 PM on Fri Jun 5 2009
  By Laura Northrup
  0 views, 5 comments

• weight watchers

  Can't Cancel Weight Watchers Online Membership? Here's Help

  Are you having trouble canceling your online Weight Watchers membership? If the normal online cancellation channels don't work, try this number. Remember, like all contact information provided on this site, it is to be used for good, not evil, and only when all other options don't work. More »

  1:21 PM on Fri May 22 2009
  By Laura Northrup
  0 views, 15 comments

  Most discussed rachmanut: Have there actually been problems here? My gf joined, lost weight, and canceled several years ago, apparently without incident. I more »

• qwest

  Reach Qwest Executive Customer Service

  Got a Qwest issue stuck in the quagmire? Escalate it to executive customer service with these phone numbers and email addresses. More »

  7:00 AM on Wed May 6 2009
  By Ben Popken
  0 views, 2 comments

• executive customer service

  Reach Executive Customer Service For Sprint, Verizon, T-Mobile, AT&T

  Say you got a problem with your cellphone company and you want it solved, pronto. You've already called regular customer service and they're either unable or unwilling to help you, or you're just sick of waiting on hold. You've got things to do! That's where executive customer service comes in handy. Just about every big company has a pack of these people who can basically walk on water within the company and get any problem solved. The key is reaching them. Naturally, you won't find them in an overseas call center at the end of the 1-800 number. Rather, they're attached to the corporate headquarters executive offices. Don't worry, we did the hard part for you. Here's up-to-date phone numbers for the executive customer service departments for Sprint, Verizon, T-mobile, and AT&T: More »

  7:52 PM on Mon May 4 2009
  By Ben Popken
  0 views, 29 comments

  Most discussed bones11: So my fiance and I are on a family plan with ATT under a corporate discount with AMEX. His phone more »

• email addresses

  Contact Sears Executive Customer Service

  searscares@searshc.com
  Brian J.
  Senior Case Manager
  "Sears Cares"

  (Photo: LancerEvolution)
• twitter

  Blue Cross Blue Shields On Twitter

  A few Blue Cross Blue Shield divisions recently started Twittering, talking about health issues, saying nice things about their company and proactively reaching out to patients complaining about their services: @BCBSIL, @BCBSNM, @BCBSTX, @BCBSOK.

  If you have a claim you think was unfairly denied, it's worth giving them a shout.

  11:11 AM on Wed Apr 29 2009
  By Ben Popken
  0 views, 15 comments

• astroturfing

  UPDATE: Amazon Contacts Reader About Pay-to-Play Reviews, Promises Changes

  Previously: Amazon Deletes Reviews That Mention Pay For Play Review Schemes

  Reader Bob, who contacted us about the manufacturer/third-party vendor bribing Amazon.com customers with free anti-snoring mouthpieces for five-star reviews and removing any reviews mentioning the free merchandise offer, heard back from Amazon's executive customer relations department. His e-mail after the jump. More »

  10:04 PM on Thu Apr 23 2009
  By Laura Northrup
  0 views, 32 comments

• phone numbers

  Take Your Tmobile Complaints To The Tippity-Top

  Here's a big sexy pile of escalated T-mobile contact info in case you have an intractable complaint that regular customer service can't or won't help out with. Besides the senior management and internal reporting division, It includes a way to figure out how to dial a whole mess of executive customer service reps, as well as which specific government bodies to file complaints with the situation warrant. More »

  9:26 AM on Tue Apr 21 2009
  By Ben Popken
  0 views, 39 comments

  Most discussed thisheregirafFe: T-Mobile is fantastic.... if you like really nice phones that don't work. more »

• capital one

  Email Address Format For Capital One

  This is the format for email addresses at Capital One: firstname.lastname@capitalone.com. Cheers.

  (Photo: bluepoint951)

  5:35 PM on Wed Apr 15 2009
  By Ben Popken
  0 views, 10 comments

• executive customer service

  Executive Contact Information For Sirius XM Satellite Radio

  Next time your satellite radio goes on the fritz, use the following magic number to solve your Sirius XM problems... More »

  8:00 AM on Sat Apr 11 2009
  By Carey
  0 views, 32 comments

• hewlett packard

  Reader Uses HP Executive Customer Service Number, Great Success!

  Chris reports getting sweet satisfaction from HP after he searched for their executive customer service number on our site and gave them a ring: More »

  3:39 PM on Tue Apr 7 2009
  By Ben Popken
  0 views, 13 comments

• yahoo

  Phone Numbers For Yahoo!

  If you're in a pickle with Yahoo and regular customer service isn't helping you, these phone numbers may be of service: More »

  6:55 PM on Mon Mar 30 2009
  By Ben Popken
  0 views, 16 comments

• american express

  13 American Express Executives' Email Addresses

  Here are the email addresses for 13 American Express execs, in case you need to send them an eecb. More »

  12:11 PM on Fri Mar 20 2009
  By Ben Popken
  0 views, 6 comments

• citibank

  27 Citibank Executive Emails

  Here are 27 email addresses for Citibank execs, in case you need to send them an eecb. More »

  5:28 PM on Wed Mar 18 2009
  By Ben Popken
  0 views, 17 comments

  Most discussed Harry Pothead: Out of 27 executives . . . 24 males vs. 3 females. Yep that's about right. more »

• success stories

  So Many Fees I Couldn't Get Ahead On The Balance

  R wanted to get started paying off her Capital One credit card but after missing one month's payment she started a fee pigpile. She got overlimit fees, and then so many extra fees started piling on that she wasn't ever able to pay them off enough to bring her balance back under her credit limit. R wanted to get started on debt reduction snowball method but could never get that first ball started because the fees were too high. Tugs at the regular customer service line to try to get some fees waived were fruitless. To untangle this Gordian Knot R had to pull out her mighty sword of executive customer service. Her story, inside... More »

  12:37 PM on Mon Mar 2 2009
  By Ben Popken
  0 views, 42 comments

  Most discussed burnedout: That really is great, but why is C.O. so eager to finally help someone who missed a payment but are more »

• email addresses

  Email Capital One's CEO

  Capital One CEO's email address is rich.fairbank@capitalone.com.

  (Photo: thivierr)
• office depot

  Office Depot Comes Through With Stellar Customer Service, But Then Doesn't Deliver On Promise

  Jake couldn't place an order for an Xbox 360 deal on Black Friday—yes, we're talking about a failed transaction from two and half months ago—but he got surprisingly helpful customer service from Office Depot. Margaret at the Office of the Chairman even gave him her personal number and promised him a raincheck of sorts in the form of a gift card for a future purchase. Her offer sounded almost too good to be true, and maybe it was, because as of February he still hasn't seen a gift card. And Margaret won't return his voicemail messages, not even to say the deal is off. Update: Office Depot saw this post, and they contacted Jake. More »

  8:13 PM on Wed Feb 4 2009
  By Chris Walters
  0 views, 28 comments

  Most discussed ThinkerTDM: I wonder what number she gave him? Is it 867-5309? more »

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