Lu seems to have annual run-ins with stubborn gaming retailers. Last year, a simple GameCrazy purchase racked up illicit fees and an apology from the chain’s district manager. This year, he writes that Gamestop decided to just deny an online purchase with no obvious problems. Why? Apparently Gamestop’s system just doesn’t like Lu. [More]
With average prices of around $60-$70 for a new title, video games are a pricey prospect, especially for skilled gamers who can finish some games in an afternoon. GameStop and others have capitalized on this buyer’s remorse by buying back used games, the money for which is often spent immediately at that same store. Tired of watching others capitalize on this model, Best Buy has announced a plan to allow customers to trade in their old games. [More]
Jason went into GameStop to trade in his Xbox 360, and experienced something odd. He says they refused to take his trade-in unless he bought new non-HD cables so they could test the system with the non-HD TVs they had in the store. [More]
A former GameStop employee and Consumerist reader wrote in to share her story of why she decided to quit her gig as a “Game Advisor” after learning that her store was knowingly reselling video games heisted from the local Best Buy store. [More]
Adam tried to buy some games at GameStop by using his credit card, but balked when the clerk demanded he show his ID. He alerted the higher-ups that the denial was a violation of the MasterCard merchant agreement, but the complaint fell on deaf ears. He writes: [More]
A man in Michigan grew so angry that GameStop wouldn’t take back his Xbox without a receipt that he threatened to kill someone and went to get something from his vehicle. The GameStop clerk called 911, and “Four Troy police officers, armed with rifles, stormed into [the] Oakland Mall store” and subdued him. He had an illegal stun gun on him but no firearm. [More]
Jeremiah is happy he double-checked a strange GameStop ad that lists games eligible for an offer that lets you trade two games in to get certain new releases for $20 or New Super Mario Bros. Wii for $10.
Joystiq reported last night that Game Crazy “plans to close 200 of its approximately 680 locations at the end of October.” There’s no official list of which stores are closing yet, so feel free to ask your local Game Crazy employees and see if you can scare them.
Kotaku reports that Toys R Us has gone nationwide with its video game trade-in initiative today. Now the chain is stepping on GameStop’s turf. The site’s Mike Fahey quotes a Toys R Us bigwig:
Blu-ray sales may be on the uptick, with sales up 72 percent so far over what they were last year at this point, but apparently the format isn’t so hot at GameStop, which is apparently phasing out accepting the high-definition movie discs in return for cash or store credit.
Dan’s son is learning an important consumer life lesson, which is that sometimes companies promise really fun things that just don’t happen. GameStop sent out a promotional e-mail about a really cool contest involving Backyard Baseball ’10. Except the contest isn’t working, and no one knows who can help Dan straighten it out.
Last week Nintendo released the Wii Motion Plus, a box you stick on to the bottom of a Wii remote to make the cute little video game system’s motion controls spaz out less and start obeying to your precise motion commands. Motion Plus only works with new games specifically made for the add-on, including Tiger Woods PGA Tour 10 and Grand Slam Tennis.
A swarm of bees gathered yesterday outside the GameStop in Union Square, possibly to demand a higher trade-in value for their games. Store employees were trapped inside for hours and eventually hung a sign reading: “Look! … closed due to bee infestation.”
Video games are up, and books are down. GameStop says sales of used games jumped 32%, as the retailer posted a 13% rise in fiscal first-quarter earnings. Why is GameStop doing so well while other retailers suffer? Its used video game program has excellent profit margins.