Remember our post on student loan debit cards? The cards are pitched as a great convenience, or less expensive to distribute than paper checks, or more secure, when in reality they’re germy with hidden fees that slowly nickel and dime your balance. Turns out, GameStop uses a similar system to pay its employees.
This Gamestop somehow ended up with extra bundles of the games that were supposed to be included in holiday Xbox 360 sets (the ones that shipped with Lego Indiana Jones and Kung Fu Panda). So what do they do? Why, slap a $100 price tag on them and put them on the shelves, despite their “not for resale” labeling. You can buy both games brand new for less than $80 total, by the way.
What were you most afraid of in High School? Getting turned down by that Cheerleader at the prom? Arriving at school naked, just before the big test you never studied for? Or, was it Mom and Dad finding all of your nudie-mags whilst looking for gift ideas? Look inside to see which terror Gamestop chose to highlight in their latest ad campaign.
THE QUOTE: “GameStop takes this situation quite seriously,” said Rory Rhoads, GameStop’s Regional Vice President of Stores. “We are pleased to partner with the ALERT Unit and have taken very deliberate steps to improve our operations. Specifically, we have suspended our cash-for-trade transactions in Shelby County and DeSoto County, Mississippi until February 2009.”
A disgruntled former employee of GameStop calling himself “WhistleBlowerZero” has created a 9-part YouTube video series which explains quickly, but in exhaustive detail, the many reasons why you, Dear Consumer, should not shop at GameStop. It’s modeled after the popular “Zero Punctuation” game reviews, a fact that will probably be lost on anyone who doesn’t already know the many reasons not to shop at GameStop.
We get a lot of complaints about people buying things from stores like Best Buy and Target and finding that once they get them home — there’s a bunch of bathroom tiles in the box instead of the item, or that the item is used, broken or smashed. When they try to return the thing, the store tells them that they’re out of luck. When you ask why they think they can get away with selling you a paperweight instead of an XBOX, they point to some bullsh*t policy and send you on your way. You don’t have to put up with this. In this post, we’ll tell you a) How to keep this from happening to you in the first place. b) How to equip yourself with tools that will help you in the event that this does happen to you. c) How to take advantage of these tools so that you never get stuck with someone’s old broken PS3.
Some scammer out there has a sense of humor (and a shrink wrap machine), because when Greg opened his apparently “new” copy of Grand Theft Auto IV, he found a used copy of “Boys N Da Hood.”
This is Round 26 in our Worst Company in America contest, Gamestop vs Monster Cable. Vote which sucks more, inside…
Reader Dave asks an interesting question. Should GameStop be charging sales tax on an XBOX live membership card? Generally speaking, only “tangible goods” are subject to sales tax, though every state is different.
Reader Ben’s receipt doesn’t match the serial number on his defective PS3, so GameStop and Sony are refusing to repair or exchange it.
“Shoppers who pay the full price of about $249 for an out-of-stock Wii on December 20 and 21 at retailer GameStop Corp will get a certificate promising a Wii ‘sometime in January,’” sez Nintendo’s Reggie Fils-Aime. Only at GameStop, urg. [Reuters]
The great thing about a used game is someone else has already worked out all the bugs and made it better—at least, that’s what we assume this GameStop wants us to believe, since they’ve got the used version priced $5 more than the brand new one. That’s why the sticker is golden, see, to show that it’s more valuable.
It almost goes without saying that you should never trust Gamestop, but you’d at least expect them to honor ads that they’ve approved and printed. Gamestop pre-sold a Consumerist reader the new Medal of Honor game for Xbox 360 back in August. Part of the deal—according to their ad—was a card good for 400 free Marketplace Points for use on Xbox Live. But instead, they cancelled the card from his order, then gave him an incorrect reason for the cancellation, then admitted fault and promised to make everything right. As of today—almost a full month since the game was released—he still hasn’t received the points.
Coupon merchant “Reservation Rewards” has infected GameStop, according to reader Mike. For those of you who are not familiar with “Reservation Rewards,” here’s how it works:
At least 60 Wiis will be arriving and selling at Target stores this Sunday, according to an inside source.
A salesman working at a popular video game store shares nine insider tips for customers:
I called my local Gamestop, where I know most of the employees by name, and asked what to do. They said they couldn’t help me directly, but to call customer service at (800) 883-8895. I called that number, waited on hold for a few minutes, got a CSR and asked that my name be removed from the solicitation list. I said that I don’t mind the calls telling me my reserved games are in, but that the solicitations needed to stop. He said that the two systems are linked, and that I couldn’t be removed from one without being removed from the other. I said that was acceptable, since I really didn’t want the solicitations. He asked for my phone number, I gave it to him, and he said he’d “put in a request” to have me removed from the system.