gag clause

Jennifer Moo

Congress May Finally Outlaw “Gag Clauses” That Block Customers From Writing Negative Reviews

Last December, it looked like federal lawmakers were getting serious about so-called “non-disparagement” or “gag” clauses in consumer contracts that forbid customers from saying anything negative about a purchase or transaction. The U.S. Senate quickly passed a bipartisan bill that would outlaw the practice, but the legislation has idled in the House since. However, a new, virtually identical bill may finally be evidence of movement on this issue. [More]

Petsitter Sues Couple For $6,766 Over Negative Yelp Review

Petsitter Sues Couple For $6,766 Over Negative Yelp Review

So you hired a pet sitter to take care of your companions while you were out of town, but you weren’t happy with the service you received. You’re free to go online and publicly share your thoughts about that experience, as long as what you write is truthful. But you still might be sued by that pet sitter if your contract included a clause forbidding you from posting anything negative about the company. [More]

Regulators Sue Weight-Loss Marketer Who Used Fines, Lawsuits To Stop Negative Consumer Reviews

Regulators Sue Weight-Loss Marketer Who Used Fines, Lawsuits To Stop Negative Consumer Reviews

Federal regulators on Monday continued their crackdown on deceptive, ineffective weight-loss products, this time by filing a lawsuit against a company that threatened to enforce a so-called “gag clause” by imposing fines and filing lawsuits to stop customers from posting negative reviews and testimonials for the products online.  [More]