JetBlue Now Selling Food On Longer Flights

JetBlue Now Selling Food On Longer Flights

JetBlue is getting into the box-o-food business on flights longer than 3 hours 45 minutes, it announced yesterday. The boxes are priced at $6 each, and there are supposed to be five different styles, including a “Wake Up” box with breakfasty food, a “Cheer Up” box with cheeses and fruit, and a “Shut Up” box that’s filled with nothing but peanut butter and saltines. (I may have made up that last one.) Fortunately for frugal travelers, the airline plans to continue offering free snacks as well, but they probably won’t tell you what to do as decisively as the boxes. [More]

Continental Takes Three Days And Counting To Fly Passenger From Texas to New Hampshire

Continental Takes Three Days And Counting To Fly Passenger From Texas to New Hampshire

Poor Ashley, all she wanted was to fly from Houston to Manchester to visit her friend for the weekend. She planned to leave on Thursday, but Continental apparently overbooked a whole mess of flights and could only get her to Detroit the next day. From there Continental planned to send her onto Manchester with Delta, but that didn’t work out either. After spending a night stuck in Detroit, Ashley made it to Atlanta, where Delta figured she would manage to catch one of their many flights to New England. Nope! Instead, things got much, much worse. [More]

Airlines' Approval Ratings Rise

Airlines' Approval Ratings Rise

You love the airlines now! Or at least, you don’t hate them any worse than you did back in 2007, according to a new survey released by J.D. Power & Associates. [More]

Huff Post Ranks Airlines On Safety Records

Huff Post Ranks Airlines On Safety Records

Even the Huffington Post admits that their Safest U.S. Airlines list is a bit unnecessary, considering the excellent safety records of everyone on the list. Still, it’s fun to rank things, so that’s what they did. U.S. Airways and JetBlue came in near the top, while Delta, United and Continental came in at the bottom. Regardless, you’re likely to remain alive after a flight on any of them. [More]

Passenger Accused Of Groping Sleeping Woman On Continental Flight

Passenger Accused Of Groping Sleeping Woman On Continental Flight

A 63-year-old New Jersey man has been charged with abusive sexual contact after he was allegedly caught reaching under a sleeping woman’s blanket on a recent Continental flight from Hong Kong to Newark. Passengers seated behind the man say they saw him reaching under the blanket, so they kicked the woman’s seat to wake her, at which point she alerted the flight crew. [More]

Always Keep Your Boarding Pass

Always Keep Your Boarding Pass

Over on his travel blog, Christopher Elliott writes that if you want to ensure you’ll get the reward program miles you deserve, you should hold on to your boarding pass. In his example, a frequent flyer with Air France couldn’t get his Delta miles credited even though the airlines codeshare, because Air France demanded the original Delta boarding pass, which the customer had thrown away. Elliot managed to get the airline to cave on this instance, but he points out that it’s easier (and better in case of an IRS audit) to hold on to them “just in case.” [More]

Delta Erroneously Charged My Credit Card, Won't Give Me Refund

Delta Erroneously Charged My Credit Card, Won't Give Me Refund

John tried to use travel vouchers to pay for a flight, but the airline only accepted one of them and charged the rest to his credit card. Now he can’t get his money back no matter what he tries. [More]

JetBlue Takes 2 Hours And Charges $15 To Redeem Customer's Gift Card

JetBlue Takes 2 Hours And Charges $15 To Redeem Customer's Gift Card

Angela won a “Wish List” contest from American Express, which let her buy a $100 JetBlue gift card for $70. JetBlue managed to wipe out that $30 savings and any good will Angela might have felt by making her waste 129 minutes trying to redeem the card–and then charging her $15 for the service. At the end of her letter to AmEx and JetBlue, Angela writes, “I don’t know about other AmEx cardholders, but spending almost two hours on hold in order to be able to use something you’ve already paid for is not on my Wish List.” [More]

American Airlines, Jet Blue, Delta Seek To Delay Tarmac Imprisonment Rule

American Airlines, Jet Blue, Delta Seek To Delay Tarmac Imprisonment Rule

You know that new rule that says airlines have to let passengers off the plane if it’s stuck on the tarmac for more than 3 hours? It’s supposed to go into effect in April, but at least three airlines are hoping to delay it because they say runway repairs at JFK Airport will interfere with schedules. [More]

Delta Won't Let Me Use The $55 Change On My Travel Voucher

Delta Won't Let Me Use The $55 Change On My Travel Voucher

Delta Airlines gave Treat a $400 voucher when it bumped him from a flight, but it turned out to be something of a trick. When he used $345 of that to buy another flight, Delta’s computer system wouldn’t let him access that final $55. [More]

Jazz Air Kicks Stinky Passenger Off Of Flight

Jazz Air Kicks Stinky Passenger Off Of Flight

Earlier this month, an American was removed from a flight operated by Canadian airline Jazz Air because of his “brutal” body odor. Apparently the flight crew tried to find a way to separate him from the other passengers, but eventually admitted defeat and asked him to leave. He flew out the next day. A spokeswoman for the airline told CNN that it doesn’t have an official policy about body odor. [More]

Delta Gets Creative, Fakes Out Passenger With Reverse Cancellation Trick

Delta Gets Creative, Fakes Out Passenger With Reverse Cancellation Trick

Nelson is a Silver Medallion frequent flyer on Delta, so clearly he’s got some experience with the airline’s usual bag of tricks. This time Delta out-smarted him, though, by cancelling an 8:30 flight and then re-confirming it after he’d seen that it was cancelled. As far as Delta is concerned, it’s not their problem–the weather made them do it, and he should have kept checking in all morning yesterday. [More]

Buying Tix For Overbooked Flights Got Me Bumped, Well-Rewarded

Buying Tix For Overbooked Flights Got Me Bumped, Well-Rewarded

A clever testimonial on Money Crashers explains how the writer procured four free flights by buying tickets for potentially overbooked flights, then getting bumped and paid off in travel vouchers. [More]

Plane That Landed In Hudson Last Year Up For Auction

Plane That Landed In Hudson Last Year Up For Auction

I’m not sure what you could do with an extensively water-damaged plane with the wings detached, but if you want to own a piece of aviation history you can now bid on US Airways Flight 1549. The plane that Capt. Sully safely landed in the Hudson river a year ago is being auctioned off “AS IS/WHERE IS,” which happens to be at a salvage yard in New Jersey. CNN says the engines are not included. (The detached wings, however, are.) [More]

Virgin Atlantic Refunds $220 Hidden Fee A Year Later

Virgin Atlantic Refunds $220 Hidden Fee A Year Later

Priya complained to us back in November that Virgin Atlantic stuck her with a massive hidden fee for a flight to India in late 2008. [More]

TSA Gets Some Damned Sense, Eases Flight Restrictions

TSA Gets Some Damned Sense, Eases Flight Restrictions

Good news, people who are in the unfortunate position of having to do business with an airline in the near future: the TSA’s embarrassingly reactionary new “security rules” have been eased as of this afternoon. Now it is up to the captain whether they’re enforced on each flight, reports CBS News. [More]

Craig Ferguson Badmouths Continental Airlines

Craig Ferguson Badmouths Continental Airlines

I just assume that celebrities get better treatment from airlines, but this story from Craig Ferguson proves otherwise. Here’s a tip for gate agents: if you’ve just told a TV personality who volunteered to get off a flight that his reward is a 6 hour layover, it’s probably not a good idea to add, “Don’t badmouth us on TV!” [More]

Southwest Flight Forced To Land After In-Flight Entertainment Turns Out To Be A Live Birth

Southwest Flight Forced To Land After In-Flight Entertainment Turns Out To Be A Live Birth

A Southwest Airlines flight from Chicago to Salt Lake City was forced to land in Denver this morning, after a passenger on the flight surprised everyone by producing a baby in mid-air. [More]