Last December, Frontier canceled 275 flights after severe winter weather disrupted operations in and out of its hub at Denver International Airport. Still, the airline was slow to respond to the storm, federal aviation officials claim, leaving hundreds of passengers stranded on planes for hours. As a result, the company has been fined $1.5 million. [More]
flights
American Airlines To Notify Customers If Bags Are Delayed
By 7.27.17
For the better part of a year, airlines have experimented with different programs aimed at easing travelers’ frustrations when it comes to their checked luggage; from Alaska’s electronic baggage tags to Delta’s checked bag map. Now, its American Airlines turn, as the carrier launched an app update allowing passengers to receive notification when their bags are delayed. [More]
Altercation Injures 3 On Delta Flight, Forces Flight To Turn Around
By 7.7.17
A Delta Air Lines passenger was arrested after allegedly attacking a flight attendant shortly after takeoff, sparking an altercation that sent two people to the hospital with injuries. [More]
Southwest Airlines Reducing Flights To Cuba
By 6.28.17
In light of the Trump administration’s decision to further restrict travel to Cuba, Southwest Airlines has decided to scale back the number of flights it offers to the island nation. [More]
How To Make Sure You Don’t Accidentally Buy United’s Crappy “Basic Economy” Tickets
By 6.22.17
When searching for the best fare on a flight, it’s not uncommon for customers to peruse a third-party travel site like Expedia or Priceline and jump at the lowest number they see associated with a flight. But some United Airlines passengers say this tried-and-true method has resulted in the unexpected purchase of a no-frills Basic Economy ticket. [More]
Will United Refund Tickets On Soon To Be Suspended Flights To Venezuela?
By 6.5.17 — Updated: 6.9.17
Scoring a direct flight from the U.S. to Caracas, Venezuela just got a bit more difficult for travelers, especially those who prefer to fly with United Airlines, as the company announced it would suspend flights to the country this summer. [More]
Dog Goes On 3,600 Mile Journey After United Puts Him On Wrong Flight
By 5.19.17
In just a few days, one puppy did more flying than many adults will do in a year, traveling on four different planes for a total of 3,600 miles — all because United Airlines put him on the wrong flight. [More]
Southwest Passengers Get Into Fistfight As Plane Taxis To Gate
By 5.10.17
If it’s a day of the week ending in “y,” odds are something disruptive has happened on a U.S. airline (or in the airport, as the case may be). Case in point, the recent fistfight that broke out between two passengers on a Southwest Airlines flight. And because we know you’re asking: Yes, someone did catch it on camera. [More]
Delta’s Travel Woes Left Man’s Body Stranded For Days
By 4.11.17
A North Carolina family says Delta Air Line’s recent spate of cancelations and delays was particularly hard on them, as it left their late son’s body stuck in a cargo hold over the weekend. [More]
One Family Earned $11,000 By Not Flying Delta During Delay-Filled Weekend
By 4.10.17
If you had somewhere to be this weekend and booked to fly with Delta Air Lines, there’s a decent chance you either arrived late, never made it, or had to fly another carrier — all thanks to lingering cancellations and delays brought on by a storm. Yet Delta’s nightmarish weekend was a windfall for some frequent fliers, like one family who scored more than $11,000 by choosing to not fly Delta. [More]
American Airlines Unveils Routes For Basic Economy Fares
By 2.21.17
A few weeks back, American Airlines said it would soon begin offering a new “Basic Economy” fare that offers discounts in exchange for travelers giving up their ability to choose a seat or use the overhead bins. Now the airline has begun selling these lower-cost tickets on certain routes, at a savings of around $20 per leg of a flight. [More]
There’s A New “Longest” Flight: 9,032 Miles From Doha To Auckland On Qatar Airways
By 2.6.17
Nearly two years after an 8,590-mile flight from Dubai to Panama City became the “world’s longest flight,” there’s a new route trying to claim that crown. [More]
Computer Glitch Grounds All United Planes, Snarling Travel Plans For Many
By 1.23.17
Many United Airlines travelers found their planes grounded in the U.S. last night due to a computer glitch that kept all the carrier’s domestic flights from flying for about an hour. As is often the case in these situations, a lot of those people were pretty annoyed by the disruption. [More]
Man Pleads Guilty To Groping Teen On American Airlines Flight
By 1.20.17 — Updated: 1.23.17
Seven months after an Oregon man was accused of groping a 13-year-old girl traveling alone on an American Airlines flight, the man has pleaded guilty. [More]
Following Richard Marx Heroics, Airline Eases Restrictions On Using Tasers On Unruly Passengers
By 12.27.16
A week after singer Richard Marx criticized Korean Air crew members as being “ill-equipped” to deal with unruly passengers after he helped subdue a fellow traveler on a flight from Vietnam to South Korea, the carrier says it will better train employees and allow them to use stun guns to manage in-flight disturbances. [More]
Airbnb Wants To Help Book Your Plane Tickets
By 12.19.16
Airbnb handles the lodging part of your travel, but the company has made it clear that it wants to handle more of your trip. Its previous expansion, Trips, let customers book things to do at their destination. Airbnb apparently also wants to help travelers get to those destinations in the first place, by helping its customers book their flights. [More]
Police Physically Drag Passenger Off Delta Flight After She Refused To Leave Plane
By 12.13.16
There are unruly and disruptive passengers, and then there are situations where law enforcement has to physically drag someone off a plane: Delta Air Lines confirms that police had to forcibly remove a woman from a plane in Detroit after she reportedly refused to comply with staff at the gate — and it was all caught on video. [More]
Delta Considering Bringing Free Meals Back To Coach
By 12.7.16 — Updated: 12.8.16
After years of airlines taking away perks that once used to be included in the price of a ticket, Delta Air Lines could be bringing back one of those amenities from the bygone travel era: free meals in coach. [More]
